Refund and Returns Policy
Returns and Refund Policy
Golden Crow International Sports
Summary
At Golden Crow International Sports, we offer a 30-day return and refund policy. If 30 days have passed since your purchase, unfortunately we cannot offer a full refund or exchange.
To be eligible for a return:
The item must be unused and in the same condition that you received it.
The item must be in its original packaging.
You must provide a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Non-Returnable Items
Certain types of products cannot be returned, including:
Perishable goods (such as food, flowers, newspapers, or magazines)
Flammable liquids or gases
Hazardous or toxic materials
Intimate or sanitary products
Additional non-returnable items include:
Downloadable software products
Gift cards
Certain personal care and health items
Partial Refunds
Partial refunds may be granted in the following cases:
Items with obvious signs of use
Software, video games, CDs, DVDs, VHS tapes, cassette tapes, or vinyl records that have been opened
Items that are damaged, missing parts, or not in original condition for reasons not due to our error
Items returned more than 30 days after delivery
Return Process
Once your returned item is received and inspected, we will send you an email notification to confirm receipt. We will also inform you whether your refund has been approved or rejected.
If your refund is approved, it will be processed and automatically applied to your original method of payment within a certain number of days.
Delayed or Missing Refunds
If you have not yet received your refund:
First, check your bank account again.
Contact your credit card provider, as processing time may vary.
Contact your bank, as refunds often require additional processing time.
If you have completed all these steps and still have not received your refund, please contact us at:
info@goldencrowinternationalsports.com
Sale Items
Only regular-priced items may be refunded. Sale items are non-refundable.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at:
info@goldencrowinterationalsports.com
and send your item to our physical business address.
Return Shipping
To return your product, please mail it to our business address.
Customers are responsible for paying their own return shipping costs.
Shipping costs are non-refundable.
If a refund is approved, return shipping costs may be deducted from your refund.
Depending on your location, delivery times for exchanged products may vary.
For expensive items, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Need Assistance?
If you have any questions regarding returns or refunds, please contact:
Golden Crow International Sports
📧 Email: info@goldencrowinternationalsports.com